Overview
HFS Research is hosting a live webcast featuring five winners of the HFS Services-as-Software™ Awards. The session will explore how these organisations are using artificial intelligence, software and automation to transform traditional enterprise-service delivery.
The featured organisations were selected following the evaluation of more than 250 submissions by HFS Research and its Global Advisory Board. During the webcast, the winners will discuss the problems they sought to solve, the models they developed and the practical impact of their solutions.
Details
Event: Hear from the HFS Services-as-Software™ Award Winners
Organiser: HFS Research
Format: Live webcast
Date: 29 September 2026
Time: 10:00–11:00 a.m. ET
Programme: HFS Services-as-Software™ Awards
Evaluation process: More than 250 submissions were evaluated by HFS Research and its Global Advisory Board.
Featured participants: Five award-winning organisations will share their experiences and perspectives.
Featured Award Categories
Software Eating Services
Humanize: First-place winner
Celonis: Third-place winner
Startup/Emerging Firms
KUNGFU.AI: First-place winner
Aokah: Second-place winner
Veltris: Third-place winner
Discussion Topics
Business challenges: The winners will explain the problems they originally set out to solve.
AI-led transformation: The session will examine how artificial intelligence is being used to rethink established delivery processes.
Software-led models: Participants will discuss how software and automation can perform work traditionally delivered through labour-intensive service models.
Practical implementation: The winners will share how they are putting their new approaches into practice.
Business impact: The webcast will highlight areas in which the participating organisations are seeing measurable results.
Enterprise insights: Business leaders can learn from the approaches, implementation experiences and emerging delivery models presented during the session.
Registration: Interested participants may register through the registration link provided in the original HFS Research announcement.
Recording: According to the organiser, registered participants who cannot attend the live webcast will receive access to a recording.
Disclaimer: The information provided in this News Bulletin is for informational purposes only. The Learning Centre does not facilitate or provide recordings, additional data, access, or any other related information concerning the events/resources listed.
