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Oct 28 2026
Join us at our upcoming events—register today!
Overview
Qualtrics has announced a series of upcoming live events and on-demand learning resources designed to help organisations strengthen their Experience Management (XM) programmes. The sessions cover platform onboarding, customer and employee experience, market research, journey mapping, Salesforce integration and the use of Qualtrics AI features.
The programme includes introductory office hours, question-and-answer sessions, hands-on technical labs and industry-focused discussions. Participants can select sessions according to their experience level, organisational requirements and the Qualtrics products they use.
Details
Programme Information
Organiser: Qualtrics Digital Success Team.
Programme objective: To provide insights, practical guidance and product training that can help organisations optimise their Experience Management programmes.
Formats: Live office hours, expert question-and-answer sessions, hands-on labs, industry discussions and on-demand webinar recordings.
Registration: Separate registration is available for the individual events through Qualtrics’ official event platform.
Onboarding Office Hours
Dates listed: November 11 and December 8.
Intended audience: New or recently onboarded Qualtrics users who require guidance on beginning their work with the platform.
Qualtrics resources: Participants will receive an introduction to the support, training and product resources available to them.
Platform orientation: The sessions explain the first steps users can take when setting up and navigating Qualtrics.
Ask Qualtrics
Session purpose: Ask Qualtrics provides users with guidance on available resources and practical ways to begin using the platform.
Digital customer experience: One upcoming topic covers Digital CX and the Insights Explorer for Customer Experience.
Market research: A session will examine Online Panels and Audience Management for market-research projects.
Employee experience: Another topic covers Text iQ and Action Planning for Employee Experience programmes.
Qualtrics Labs
Format: Hands-on, expert-led learning sessions designed to help participants develop practical platform capabilities.
Practical orientation: The labs focus on completing specific tasks and building working configurations rather than providing only a conceptual product overview.
Limited availability: Qualtrics states that places are limited and recommends registering early.
Journey Mapping in the CX Program Hub
Date listed: November 17.
Programme area: Customer Experience.
Focus: The lab addresses the use of journey mapping within the Qualtrics CX Program Hub.
Potential application: Journey mapping can help teams understand customer interactions across different stages and identify opportunities for experience improvement.
Salesforce Integration Edition
Dates listed: December 1 and December 3.
Objective: To show participants how to build an integration between Salesforce and Qualtrics from beginning to end.
Learning approach: Experts will guide participants through the integration process in a practical lab environment.
Expected value: The integration can help organisations connect customer or stakeholder experience information with operational data maintained in Salesforce.
Inside the Industry
Programme purpose: The series presents examples of how organisations use Qualtrics to address industry challenges and produce measurable results.
Session: The B2B Spotlight featuring Endress+Hauser.
Date listed: November 19.
Focus: The session will examine the use of Experience Management in a business-to-business organisational context.
On-Demand: Qualtrics AI – Discover What’s Possible
Access: On-demand webinar recording.
Topic: An introduction to new artificial-intelligence features available within the Qualtrics platform.
Format: Expert-led breakout sessions allow participants to explore different AI capabilities and possible applications.
On-Demand: Qualtrics AI – Getting Started with Core Features
Access: On-demand training webinar.
Purpose: To provide introductory training on Qualtrics’ latest AI features and related products.
Learning format: Participants can join topic-based breakout rooms led by Qualtrics specialists.
Registration Notes
Advance registration: Participants should register separately for the sessions they wish to attend.
Limited-capacity labs: Early registration is recommended for Qualtrics Labs because the number of available places is limited.
Additional events: Qualtrics provides a separate event directory containing other upcoming programmes.
Schedule note: The supplied communication lists dates without specifying the applicable year, session times or time zones. Participants should confirm the current schedule, eligibility, availability and technical requirements on the official Qualtrics registration pages.
Disclaimer: The information provided in this News Bulletin is for informational purposes only. The Learning Centre does not facilitate or provide recordings, additional data, access, or any other related information concerning the events/resources listed.
